Urban design has recently become a field in which communication and debates take place in shared media spaces via new media technologies. Digitalization affects our ways of producing and consuming planning-related information. Our individual technological skills should not be a barrier that prevents us from taking a stand in debates that have an impact on our living environments and services. User-friendly digital solutions are a necessity, if we want to ensure equal access to public debate for everyone. WSP Finland is at the forefront of designing civic media solutions that facilitate people-public collaboration.